For ‘On the Day’ morning appointments please ring between 8am & 10am. For afternoon 'On the Day' appointments please call between 2pm and 4pm. We will be prioritising patients according to clinical need.
‘Pre-bookable’ Appointments are available for non-urgent problems – whilst these can be booked throughout the day, we strongly advise calling after 10am. Pre-booked appointments can also be requested through email to prevent the need to call the surgery- the next available appointment will be given, when available.
Same day Appointments will be offered to children under 16 years of age with urgent acute presentations.
Cancelling an Appointment - If you no longer need your appointment, or you cannot attend please contact Penygroes Surgery 01269 506930 / Cross Hands Health Centre 506930 as soon as possible so we can offer your cancelled appointment to another patient.