When to Go to A&E

An A&E department (also known as emergency department or casualty) deals with genuine life-threatening emergencies, such as:

• loss of consciousness
• a sudden confused state
• fits that are not stopping
• chest pain
• breathing difficulties
• severe bleeding that cannot be stopped
• severe allergic reactions (anaphylaxis)
• severe burns or scalds
• stroke
• major trauma such as a road traffic collision
• feelings of self-harm or suicide

Less severe injuries can be treated in urgent treatment centres (walk-in centres or minor injury units).

If you're not sure what to do

NHS 111 can help if you need urgent medical help or you're not sure what to do.

They will ask questions about your symptoms so you get the help you need.

If you need to go to A&E, NHS 111 will book an arrival time. This might mean you spend less time in A&E. This also helps with social distancing.  

You can get help from NHS 111 online or call 111. It's available 24 hours a day, 7 days a week.

Get help from NHS 111 online